Distractors
You can discuss clients at home as long as you hide their personal details and ask your family to not discuss it outside the home
When a client refers a friend to your practice, it’s OK to discuss that referral among these two clients
A permissible exception to confidentiality protocols is to let gift certificate purchasers know if the recipient has used their gift yet
Key
Confidentiality is a good business practice
Question
According to Allissa Haines and Michael Reynolds, authors of “Commit to Confidentiality,” which of these is an accurate statement about client confidentiality protocols?