Distractors
Directly stating what you predict will happen, with confidence and a positive attitude.
Talking to them about how their negative attitude might interfere with the healing process.
Gathering the specific facts behind their negative expectation.
Key
Giving the specific facts behind your positive expectation.
Question
If a client is predicting that their pain will never go away and you think it’s likely to be gone in a month, which of the following responses is most likely to lead to a constructive conversation?